1. Introduction

At Sportify Store, we partner with global dropshipping suppliers to bring you a wide range of sportswear at affordable prices. Since items may ship directly from our trusted partners’ warehouses, delivery times can vary.

We always aim to keep you updated with tracking information and accurate delivery expectations.

2. Shipping Destinations

• Domestic Shipping (USA): Available to all 50 states.
• Customs duties or import taxes may apply in your country and are the responsibility of the customer.

3. Processing & Handling Time

• Orders are typically processed within 2–5 business days by our suppliers.
• Since products may come from different suppliers, you may receive separate packages if your order includes multiple items.
• Processing times may be longer during peak seasons, holidays, or special promotions.

4. Estimated Delivery Times

These are estimated times. Delays may occur due to customs clearance, international logistics, or unexpected supplier issues.

5. Shipping Costs

• Free Standard Shipping: On all orders (selected destinations).

6. Order Tracking

• Once shipped, you’ll receive an email with a tracking number.
• Since items may ship from different suppliers, you might receive multiple tracking numbers for a single order.
• Tracking updates may take a few days to appear online.

7. Delays & Exceptions

• Orders may be delayed due to customs, international holidays, or local courier issues.
• Some remote regions may experience extended delivery times.
• If an item is out of stock with a supplier, we’ll contact you to arrange a replacement, split shipment, or refund.

8. Lost or Damaged Packages

• If your package is lost in transit, we will work with the supplier to investigate and provide a replacement or refund when confirmed.
• For damaged items, please contact us within 7 days of receiving your order with photos, and we’ll arrange a resolution.

9. Contact Us

If you have questions, please contact us from our contact page